Index

Adding and Editing Excluded Sets

Workflow

Adding and Editing Included Sets

Adding and Editing Excluded Sets

Adding and Editing Included Sets

Adding and Editing iSCSI Targets

Workflow

Adding and Editing Logical Volumes

Allocating Disk Quotas to Users

Overview

Workflow

Adding and Editing Network Shares

Workflow

Adding and Editing Sync Rules

Workflow

Adding and Editing User Groups

Adding and Editing Users

Overview

Adding and Editing Users

Adding and Editing Users

Configuring the Autosharing Access Control List

Creating Projects

Editing Projects

Adding the Appliance as a Search Provider in Your Browser

Using Clientless Backup

Additional Credits

Agent Licensing

Allocating Disk Quotas to Users

Adding and Editing Logical Volumes

Allocating Disk Quotas to Users

Apache License

Array Statuses

Array Types

Audit Log Action Types

Backup Set Condition Operators

Canceling the Current Cloud Backup

Canceling the Current Restore Process

Centrally Managing CTERA Agents

Overview

Changing the Right Pane View

Viewing File or Folder Details

Changing the Tree Pane View

Accessing the Administrative Share

Completing Sync Rule Configuration

Changing the Tree Pane View

Creating Projects

Deleting Active Guest Invitations

Deleting Projects

Editing Projects

Removing Network Shares from Folders

Sending Guest Invitations

Viewing Active Guest Invitations

Viewing Previous Versions of Files and Folders

Viewing Snapshot Contents

Clearing Logs

Cloud Service Features

Collaborating on Projects

Managing Projects

Configuring Advanced Cloud Drive Synchronization Settings

Viewing Cloud Drive Synchronization Status

Configuring Apple File Sharing

Viewing Network Shares Using Mac OS-X Finder

Workflow

Configuring Automatic Firmware Updates

Configuring Clientless Backup

Workflow

Configuring File Sharing Protocols

Configuring Email Alert Settings

Workflow

Configuring Email Alerts

Configuring Event Log Settings

Filtering Logs

Viewing Cloud Backup Logs

Configuring File-Level Backup Settings

Configuring System State Backup Settings

Configuring FTP Access

Workflow

Configuring General Settings

Configuring Global Disk-Level Backup Settings

Configuring Global File-Level Backup Settings

Configuring Global General Settings

Configuring File-Level Backup Settings

Configuring Global Disk-Level Backup Settings

Configuring Global File-Level Backup Settings

Configuring Global Settings for All CTERA Agents

Configuring the Agent

Selecting Files and Folders for File-Level Backup

Workflow

Configuring Global Software Update Settings

Configuring Guest Invitation Settings

Enabling/Disabling Guest Invitations

Configuring Home Directory Settings

Enabling/Disabling Home Directories

Configuring Logging

Configuring Mail Server Settings

Creating Projects

Editing Projects

Workflow

Configuring Network Settings

Configuring NFS Access

Mounting Network Shares Using NFS

Workflow

Configuring Port Settings

Configuring Project Collaboration Settings

Creating Projects

Enabling/Disabling Project Collaboration

Configuring Remote Access Settings

Configuring RSync Access

Synchronizing Files with the RSync Server

Workflow

Configuring Syslog Logging

Configuring System State Backup Settings

Configuring the Agent

Workflow

Configuring the Autosharing Access Control List

Enabling/Disabling External Volume Autosharing

Configuring the CTERA Appliance Name and Location

Configuring the CTERA Appliance Time and Date

Using Cloud Drive Synchronization

Configuring the User Interface Language

Configuring Windows Explorer Integration Settings

Configuring Windows File Sharing

Accessing the Administrative Share

Viewing Network Shares Using Windows File Sharing

Workflow

Configuring Windows File Sharing for a Workgroup

Configuring Windows File Sharing for a Workgroup

Configuring Windows File Sharing for an Active Directory Tree or Forest

Configuring Windows File Sharing for an Active Directory Tree or Forest

Configuring Windows File Sharing for an Individual Active Directory Domain

Configuring Windows File Sharing for an Individual Active Directory Domain

Configuring Windows File Sharing for an Active Directory Tree or Forest

Granting Administrative Permissions to Active Directory Users/Groups

Connecting the Appliance to Your CTERA Portal Account

Workflow

Connecting to the Web Interface

Logging in to the Web Interface

Contacting Technical Support

Connecting USB Drives

Copying Files to a Network Share Using Windows File Sharing

Workflow

Copying/Moving Files and Folders

Restoring Files and Folders from a Cloud/NEXT3 Snapshot Using the File Manager

Creating New Folders

Creating Projects

CTERA Agent Explorer Integration Fields

CTERA Agent Statuses

CTERA C200 Specifications and Installation

CTERA C400 Specifications and Installation

CTERA C800 Specifications and Installation

CTERA End User License Agreement

CTERA Limited Hardware Warranty

Declaration of Conformity

Deleting Active Guest Invitations

Deleting Agents

Deleting Arrays

Deleting Excluded Sets

Deleting Files and Folders

Deleting Included Sets

Deleting iSCSI Targets

Deleting Logical Volumes

Deleting Network Shares

Disabling and Enabling Agent Backups

Disabling/Enabling Clientless Backup

Disabling/Enabling Sync Rules

Disconnecting from Services

Downloading and Installing CTERA Agent

Enabling File Sharing in Windows 7

Drive Status Fields

Editing Projects

Enabling File Sharing in Windows Vista

Enabling File Sharing in Windows XP

Enabling File Sharing on a PC

Manually Starting/Stopping Clientless Backup

Using Clientless Backup

Enabling/Disabling Excluded Sets

Enabling/Disabling External Volume Autosharing

Enabling/Disabling File Search

Searching for Files

Workflow

Enabling/Disabling Guest Invitations

Enabling/Disabling Home Directories

Enabling/Disabling Included Sets

Enabling/Disabling Link Aggregation

Rear Panel

Enabling/Disabling Project Collaboration

Enabling/Disabling Remote Access

Using Guest Invitations

Enlarging a RAID1 Array

European Community

Exporting and Importing CTERA Appliance Settings

Exporting Logs

Exporting the Configuration

Exporting Users

Filtering Logs

Folder Icons

Front Panel

General Settings Fields

General Settings File-Level Backup Fields

Getting Started

GNU GENERAL PUBLIC LICENSE

GNU GENERAL PUBLIC LICENSE 3

Granting Administrative Permissions to Active Directory Users/Groups

Hot Swapping Power Supplies

Granting Administrative Permissions to Active Directory Users/Groups

Hard Drive Statuses

Hardware Features

Hardware Requirements

Hot Swapping a Disk in a RAID1, 5, or 6 Array

Enlarging a RAID1 Array

Hot Swapping a Disk in a RAID1, 5, or 6 Array

Overview

How Can I Control Which Files Will Be Backed Up?

Working with Backup Sets

How Does the Cloud Backup Service Work?

Importing the Configuration

Restoring Appliance Configuration from Cloud Backup

Installing a SATA Hard Drive

Hot Swapping a Disk in a RAID1, 5, or 6 Array

Installing a SATA Hard Drive in the CTERA C200

Installing a SATA Hard Drive in the CTERA C200

Installing the CTERA C200

Installing a SATA Hard Drive in the CTERA C400

Installing a SATA Hard Drive in the CTERA C400

Installing the CTERA C400

Installing a SATA Hard Drive in the CTERA C800

Installing the CTERA C200

Installing a SATA Hard Drive in the CTERA C800

Installing the CTERA C800

Installing the CTERA C400

Installing the CTERA C800

Introduction

Inviting Users to Install CTERA Agent

Logging in to the Web Interface

Managing Network Settings

Logging Out

Mac OS

Maintenance

Making Mac OS Computers Accessible to Clientless Backup

Workflow

Managing Network Shares

Managing Network Shares in the Configuration Tab

Managing Network Shares in the File Manager

Managing Network Shares

Managing Network Shares in the File Manager

Managing Power Usage

Managing Projects

Managing Storage

Setting Up the CTERA Appliance

Managing Users

Manually Setting Up Storage

Manually Starting Agent Backup

Manually Starting Cloud Backup

Workflow

Manually Starting Data Scrubbing

Scheduling Automatic Data Scrubbing

Manually Starting Index Updates

Scheduling File Index Updates

Workflow

Manually Starting/Stopping Clientless Backup

Manually Starting/Stopping Synchronization Operations

Manually Taking Snapshots

Workflow

Manually Updating the Firmware

Configuring Automatic Firmware Updates

Manually Updating the Firmware

Modifying Your Services Connection Settings

Monitoring Agents

Viewing the Agent Status

Monitoring Your CTERA Appliance

Mounting Network Shares Using NFS

Configuring NFS Access

Mounting Network Shares Using NFS

Muting the Power Supply Alarm

Rear Panel

Navigating Between Folders

Copying/Moving Files and Folders

Creating New Folders

Creating Projects

Deleting Files and Folders

Deleting Projects

Navigating Between Table Pages

Editing Projects

Navigating Between Folders

Removing Network Shares from Folders

Renaming Files and Folders

Sending Guest Invitations

Uploading Files

Viewing File or Folder Details

Opening Menu Sections

Opening Ports on Your Firewall

Opening the CTERA Agent Manager

Predefined Snapshot Retention Policies

Configuring File-Level Backup Settings

Configuring General Settings

Configuring Windows Explorer Integration Settings

Manually Starting Agent Backup

Opening the CTERA Agent Manager

Selecting Files and Folders for File-Level Backup

Stopping the Current Backup Operation of an Agent

Viewing Agent Backups

Viewing Agent Details

Overview

Adding and Editing Arrays

Adding and Editing Logical Volumes

Overview

Package Contents

Preparing a Backup Seeding Hard Drive

Rear Panel

Resetting the CTERA Appliance to Its Default Settings

Reconnecting to Services

Viewing Service Information

Refreshing Page and Table Contents

Refreshing the View

Removing a SATA Hard Drive from the CTERA C200

Removing a SATA Hard Drive from the CTERA C400

Removing a SATA Hard Drive from the CTERA C800

Removing Clientless Backup

Removing Network Shares from Folders

Renaming Files and Folders

Renewing the DHCP Lease

Requirements

Resetting Home Directory Permissions

Resetting the CTERA Appliance to Its Default Settings

Rear Panel

Resetting the CTERA Appliance to Its Default Settings

Restarting the CTERA Appliance

Configuring Automatic Firmware Updates

Rear Panel

Restarting the CTERA Appliance

Restoring Appliance Configuration from Cloud Backup

Exporting and Importing CTERA Appliance Settings

Restoring Appliance Configuration from Cloud Backup

Restoring Files and Folders from a Cloud Snapshot Using the Virtual Cloud Drive

Restoring Files and Folders from a Cloud/NEXT3 Snapshot Using the File Manager

Restoring from NEXT3 Snapshots Using Windows File Sharing

Restoring Files and Folders from the Appliance to the Agent

Restoring Files and Folders from the Cloud Backup Control Panel

Restoring Files and Folders Using Microsoft Windows Previous Versions Interface

Restoring from NEXT3 Snapshots Using Windows File Sharing

Restricting Throughput

Resuming the Cloud Backup Service

RoHS & WEEE

Safely Removing Hard Drives

Hot Swapping a Disk in a RAID1, 5, or 6 Array

Removing a SATA Hard Drive from the CTERA C200

Removing a SATA Hard Drive from the CTERA C400

Removing a SATA Hard Drive from the CTERA C800

Scanning and Repairing Logical Volumes

Schedule Fields

Scheduling Automatic Cloud Backup

Workflow

Scheduling Automatic Data Scrubbing

Scheduling Automatic Snapshots

Workflow

Scheduling File Index Updates

Workflow

Searching for Files

Workflow

Selecting Cloud Folders for Synchronization

Configuring Advanced Cloud Drive Synchronization Settings

Selecting Cloud Folders for Synchronization

Selecting Files and Folders

Copying/Moving Files and Folders

Deleting Files and Folders

Selecting Files and Folders

Selecting Files and Folders for Cloud Backup

Adding and Editing Excluded Sets

Adding and Editing Included Sets

Sending Guest Invitations

Preparing a Backup Seeding Hard Drive

Restoring Files and Folders from the Appliance to the Agent

Restoring Files and Folders from the Cloud Backup Control Panel

Selecting Files and Folders for Cloud Backup

Workflow

Selecting Files and Folders for File-Level Backup

Workflow

Setting Up Clientless Backup

Setting Up File Search

Setting Up File Search

Setting Up Storage Using the Storage Setup Wizard

Overview

Setting Up Storage Using the Storage Setup Wizard

Workflow

Setting Up Sync Rules

Setting Up the CTERA Appliance

Stopping the Current Backup Operation of an Agent

Resetting the CTERA Appliance to Its Default Settings

Setting Up the CTERA Appliance

Share Access Options

Sharing Files

Deleting User Groups

Overview

Sharing Files

Shutting Down the CTERA Appliance

Installing the CTERA C200

Installing the CTERA C400

Installing the CTERA C800

Resetting the CTERA Appliance to Its Default Settings

Shutting Down the CTERA Appliance

Software Features

Software Requirements

Sorting Tables

Changing the Right Pane View

Sorting Tables

Status Dashboard Fields

Storage Overview

Suspending the Cloud Backup Service

Suspending/Unsuspending Cloud Drive Synchronization

Synchronizing Files with the RSync Server

Configuring RSync Access

Synchronizing Files with the RSync Server

Synchronizing Folders

Synchronizing Two Local Folders

Synchronizing with a Remote Rsync or CIFS Server

Synchronizing with a Remote WebDAV Server

Technical Specifications

Terminology

The Configuration Tab

The File Manager

The Files Tab

The My Computers Tab

The Status Bar

Understanding Snapshot Retention Policies

Scheduling Automatic Snapshots

Understanding Snapshot Retention Policies

Updating the Firmware

Uploading Files

USA & Canada

Using Clientless Backup

Workflow

Using Cloud Backup

Using Cloud Drive Synchronization

Overview

Synchronizing Folders

Using Cloud Drive Synchronization

Using Cloud Services

Using External Volume Autosharing

Using Guest Invitations

Using Home Directories

Using Remote Access

Using the File Manager

Using the Web Interface

Viewing Access Logs

Viewing Active Guest Invitations

Viewing Agent Backups

Restoring Files and Folders from the Appliance to the Agent

Viewing Agent Backups

Viewing Agent Details

Viewing Attached UPS Device Details

Viewing Audit Logs

Viewing Cloud Backup Information

Viewing Cloud Backup Logs

Configuring Event Log Settings

Viewing Cloud Backup Information

Viewing Cloud Backup Logs

Viewing Cloud Drive Synchronization Status

Viewing Cloud Sync Logs

Viewing CTERA Agents Logs

Viewing Detailed Information About a Disk Drive

Viewing File or Folder Details

Viewing Local Backup Logs

Viewing Logs

Clearing Logs

Configuring Event Log Settings

Exporting Logs

Filtering Logs

Viewing Logs

Viewing Network and Port Settings

Viewing Network Shares Using Mac OS-X Finder

Configuring Apple File Sharing

Viewing Network Shares Using Mac OS-X Finder

Viewing Network Shares Using Windows File Sharing

Restoring Files and Folders from a Cloud Snapshot Using the Virtual Cloud Drive

Copying Files to a Network Share Using Windows File Sharing

Restoring Files and Folders Using Microsoft Windows Previous Versions Interface

Restoring from NEXT3 Snapshots Using Windows File Sharing

Viewing Network Shares Using Windows File Sharing

Viewing Previous Versions of Files and Folders

Restoring Files and Folders from a Cloud/NEXT3 Snapshot Using the File Manager

Viewing Previous Versions of Files and Folders

Viewing Service Information

Viewing Snapshot Contents

Viewing Snapshot Information

Viewing System Logs

Viewing Access Logs

Viewing Cloud Backup Logs

Viewing Cloud Sync Logs

Viewing CTERA Agents Logs

Viewing Local Backup Logs

Viewing System Logs

Viewing the Activity Monitor

Viewing the Agent Status

Monitoring Agents

Viewing the Agent Status

Viewing the Appliance Details

Accessing the Administrative Share

Viewing the Appliance Details

Viewing the Status Dashboard

Viewing Detailed Information About a Disk Drive

Volume Snapshots Lower Pane Fields

Viewing Users

Volume Snapshots Upper Pane Fields

Volume Statuses

What Restore Options Are Available?

Why Should I Use Cloud Backup?

Windows XP/Vista/7

Workflow

Working with Backup Sets

How Can I Control Which Files Will Be Backed Up?

Workflow

Working with Backup Sets

Working with iSCSI Targets

Working with Volume Snapshots

Adding and Editing Logical Volumes