Viewing Service Information

You can view information about your connection to the CTERA Portal and your subscription services.

To view service information

In the Configuration tab's navigation pane, click Cloud Services > Status.
The Cloud Services > Status page appears.

The following information is displayed:

This field...	Displays...
The connection status	The status of the connection to the CTERA Portal: Resolving the portal address. The appliance is resolving the CTERA Portal address. Connected to portalName. The appliance is connected to the CTERA Portal named portalName, and the connection is currently in use. Connecting. The appliance is connecting to the CTERA Portal. Disconnected. The appliance is disconnected from the CTERA Portal. You can reconnect as described in Reconnecting to Services Authenticating. The appliance is authenticating to the CTERA Portal. Connection Failed. The connection to the CTERA Portal failed. You can reconnect as described in Reconnecting to Services.
Connection Duration	The amount of time that the appliance has been connected to the CTERA Portal.
Server Address	The IP address of the CTERA Portal server.
Service Name	The name of each subscription service available from the CTERA Portal.
Status	The status of your subscription to each service: OK. You are connected to the service through the CTERA Portal. Disabled. The service is not currently available. Not Subscribed. You are not subscribed to the service.
More Info	Additional information about the subscription services.