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Reconnecting to Services

If the connection to the CTERA Portal is lost due to a connectivity failure, the appliance will automatically reconnect when it detects that the CTERA Portal is available. If desired, you can force the appliance to immediately try to reconnect.

To reconnect to services

  1. In the Configuration tab's navigation pane, click Cloud Services > Status.

    The Cloud Services > Status page appears.

  2. Click Reconnect.

    The appliance reconnects to the CTERA Portal.

See Also

Connecting the Appliance to Your CTERA Portal Account

Viewing Service Information

Modifying Your Services Connection Settings

Disconnecting from Services

Accessing Your CTERA Portal Account

Using Remote Access

Using Cloud Drive Synchronization