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If you are subscribed to the Cloud Drive service on your service provider’s CTERA Portal, you can synchronize your portal cloud drive with a specific folder on one or more CTERA appliances, and with CTERA agents in cloud mode.
Synchronization is bi-directional. Conflicts that may occur when a file has been modified on multiple sources are detected and automatically resolved by choosing the most recent version of the file. On a computer or appliance with an older file version, the file is moved to the cloud drive's .conflicts folder, called the "conflicts trashcan". Files in the conflicts trashcan are automatically deleted after a configurable time.
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In order for conflict resolution to be performed correctly, the appliance clock must be synchronized with the CTERA Portal clock. If there is more than one hour difference between the two clocks (after taking into account timezone differences), the appliance will show an error message, and will not synchronize the cloud drive folder. It is recommended to use an NTP server to keep the appliance clock accurate. This is the default configuration. For additional information see Configuring the CTERA Appliance Time and Date. |
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