Getting Started
Browser Requirements
The Administration Interface
Logging In To the Administration Interface
Navigating Between Views
Using the CTERA Portal Administration Interface
Access URLs for CTERA Portal Users and Administrators
The DNS Suffix
The Virtual Portal Name
The Access Protocol
The HTTPS Access Port
Configuring SAML Single Sign-On
Using Active Directory for Single Sign-On
Configuring SSO On the Portal
Using SAML 2.0 For Single Sign-On
Introduction
Identity Provider Details
Defining SAML Single Sign-on in a CTERA Portal
Bypassing SAML Authentication
Managing Virtual Portals
Viewing Virtual Portals
Adding and Editing Virtual Portals
Assigning Global Plans to Virtual Portals
Adding Global Add-ons to Virtual Portals
Exporting Virtual Portals to Excel
Deleting Virtual Portals
Managing Servers
Viewing Servers
Editing Server Settings
Address Mappings
Viewing Connected Devices
Monitoring DB Replication
Monitoring Server Activity
Viewing Server Tasks
Viewing Servers' Statuses
Restarting Servers
Managing Devices
Viewing All Devices
Viewing Individual Devices
Editing Device Settings
Syncing Content to the Portal
Performing Backup Operations
Remote Wiping Mobile Devices
Exporting a List of Devices to Excel
Deleting Devices
Managing Firmware Images
Uploading Firmware Images
Viewing Firmware Images
Marking a Firmware Image as the Current Firmware Image
Deleting Firmware Images
Viewing Devices that Use a Specific Firmware Image
Viewing Reports
Viewing the Storage Report
Viewing the Portals Report
Viewing the Devices Report
Viewing the Global Plans, or Plans by Portal Report
Viewing the Global Add-ons or Add-ons by Portal Report
Exporting Reports to Excel
Managing Storage Nodes
Viewing Storage Nodes
Adding and Editing Storage Nodes
Amazon S3
Caringo (S3)
Caringo CloudScaler
Caringo Storage
Cisco Cloud Services
Cloudian
CTERA Cloud FS
DDN Web Object Scaler (WOS)
Dell DX
EMC Atmos
EMC Isilon (NFS)
EMC ViPR (Atmos)
EMC ViPR (S3)
Generic (NFS)
Generic (S3)
HGST Active Archive
Hitachi HCP
HP Helion
IBM Cloud Object Storage (S3)
IBM Cloud Object Storage (Simple Object API)
IBM GPFS
IBM SoftLayer
Microsoft Azure Blob Storage
NetApp (NFS)
NetApp StorageGRID Webscale (S3)
OpenStack Swift
OpenStack Swift (KeyStone)
Scality (S3 API)
Scality RING
Verizon (S3)
Enabling and Disabling Writes to a Node
Migrating Storage Nodes
Deleting Storage Nodes
Notifications
Notifications in the Main Dashboard
The Notifications Dashboard
Configuring Notification Settings
Managing Global Administrators
Viewing Global Administrators
Adding and Editing Global Administrators
Configuring Global Administrator Alerts
Deleting Global Administrators
Configuring an IP-Based Access Control List
Importing Global Administrators from a File
Customizing Administrator Roles
Managing Subscription Plans
Snapshot Retention Policies
What Does a Snapshot Retention Policy Specify?
At What Level Can a Snapshot Retention Policy Be Applied?
What Happens When Both Levels of Snapshot Retention Policy Are Applied?
CTERA Portal Snapshot Retention for the Cloud Drive Service
CTERA Portal Snapshot Retention for the Cloud Backup Service
Snapshot Consolidation
Adding and Editing Subscription Plans
Viewing Subscription Plans
Setting/Removing the Default Plan
Exporting Subscription Plans to Excel
Applying Provisioning Changes
Deleting Subscription Plans
Managing Add-Ons
Adding and Editing Add-ons
Viewing Add-ons
Exporting Add-ons to Excel
Applying Provisioning Changes
Deleting Add-ons
Configuring Global Virtual Portal Settings
Password Policy
Support Settings
App Stores URLs
General Settings
User Registration Settings
Reseller Portal Settings
Team Portal Settings
Default Settings for New Folder Groups
Default Settings for New User
Cloud Drive Settings
Public Links
Collaboration
Office 365 Integration
Preview Only Mode
Adding a Customized Watermark
Adding a Customized Footnote
Remote Access Settings
Advanced
Overriding Global Settings for a Specific Virtual Portal
Managing the CTERA Portal License
How the CTERA Portal License Works
How Team Portals and Reseller Portals Differ
Adding License Keys
Removing License Keys
Viewing CTERA Portal License Information
Exporting License Keys to Excel
Configuring Global Settings
Configuring Message Settings
Managing Certificates
Installing an SSL Certificate
Note your Portal's DNS Suffix
Obtain an SSL Certificate
Generate a Certificate Signing Request
Sign the Certificate Request
Validate and Prepare Certificates for Upload
Install the Signed Certificate on CTERA Portal
Canceling a Pending Certificate Request
Exporting the Installed SSL Certificate
Importing an SSL Certificate
Email Notification Templates
Managing Seeding Stations
Adding Seeding Stations
Viewing Seeding Stations
Deleting Seeding Stations
Importing and Exporting Folders (Seeding)
Importing Folders Over NFS
Preparing for Seeding
Performing Seeding at the Customer Premises
Importing the Seeding Drive
Exporting Folders
Antivirus File Scanning
Setting up Antivirus File Scanning
Adding or Editing Antivirus Servers
Managing Antivirus Servers
Viewing Logs
Viewing System Logs
Viewing Access Logs
Viewing Audit Logs
Exporting Logs to Excel
Configuring Logging
Configuring Event Log Settings
Configuring Syslog Logging
Clearing Logs
Using Email Alerts
Adding and Editing Email Alerts
Viewing Email Alerts
Deleting Email Alerts
Contacting Technical Support
Legal Information
CTERA End User License Agreement
GNU GENERAL PUBLIC LICENSE
GNU GENERAL PUBLIC LICENSE 3
Apache License
Postgresql Database Management System (Formerly Known As Postgres, Then As Postgres95)
Getting Started
Legal Information