CTERA Portal supports user identity federation over SAML 2.0. SAML enables you to centralize your corporate user identities and provide Single Sign-On (SSO) capabilities. SAML SSO is supported on all CTERA portals with the ability to enable and disable SAML SSO independently on team and reseller portals, using different identity providers for different team and reseller portals. The end user passwords are not stored on CTERA Portal and the password field is not displayed when logging on to the portal. Instead, user authentication is performed through the identity provider’s login page.

You can enable SAML SSO for global administrators. However, unlike for end users, global administrator passwords are stored on CTERA Portal to enable the administrator to bypass the SAML authentication in the event of misconfiguration of the identity provider’s login page or in case the identity provider’s login page is temporarily unavailable.