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5 Key Takeaways from the 2018 Gartner MQ for Content Collaboration Platforms

CTERA for the second year in a row has been recognized in the Gartner Magic Quadrant for Content Collaboration Platforms. Being named to the Magic Quadrant for CCP in consecutive years speaks not only to the viability of CTERA Enterprise File Services Platform as enterprise-grade file storage and collaboration solution, but also to the satisfaction of the many CTERA customers and partners around the world who depend on CTERA to power cloud transformation initiatives.

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In a nutshell, the CTERA Enterprise File Services Platform provides two compelling differentiators for global enterprises:

  1. A hybrid delivery model that delivers LAN-speed access to files for 10s of thousands of global users. CTERA combines endpoint software (CTERA Drive Share) with local Edge Filers for remote locations to deliver a consistent and productive user experience in any location.
  2. An undisputed best-of-breed security model that allows enterprises to safely keep the system 100% behind their firewalls while employing the highest levels of data encryption… so IT administrators can sleep at night.

The Magic Quadrant for CCP was renamed from EFSS last year to reflect market growth and evolution into broader file collaboration and infrastructure modernization platforms. This year the authors forecasted further growth, suggesting that by 2022 50% of midsize and large enterprises will use a content collaboration platform to improve collaboration and productivity.

This year we also see several shifts and transitions in how the various CCP vendors stack up across the Magic Quadrant graph. Maybe this is due to changes in enterprise priorities and the strategy towards deploying one solution versus another? Or perhaps it reflects other agendas such as multi-cloud deployments, use-case specifics, and Cloud to Edge (or Edge to Cloud) strategy?

In any case, there are a few key takeaways from this year’s Magic Quadrant for CCP that we’d love to share with you and love to hear your thoughts on:

  1. The CCP journey and the vendor you select is all about “fit.” The wide range of CCP solutions Gartner outlines in the MQ speaks to the varying needs of an enterprise, government entity, or service provider organization. Some organizations require workflow-oriented tools for process optimization. Some seek security and governance-focused solutions that meet strict industry regulations. And some look for solutions that extend the cloud to the edge with limited performance interruption. Whatever your organizational needs, be sure to map them directly to the “strengths” and “cautions” of your CCP vendor.
  2. Deployment models are critical. How you deploy a CCP solution is just as important as the CCP solution itself. Again, it’s about finding the fit between your needs and the solution’s ability to meet them. We are talking with increasing numbers of customers seeking multi-cloud approaches to their digital transformations, for example. Spoiler alert: not all MQ vendors support multi-cloud. The same concept applies to customers who want to keep data entirely on-prem, or those who want a hands-off SaaS-based approach to file collaboration. Not all vendors offer a one-size-fits-all solution, so take this into account when evaluating your options.
  1. Product innovation remains strong. Product functionality remains an essential aspect of Gartner’s evaluation for MQ placement, and it’s likely that it drove vendors’ product enhancements. Gartner zeroed in on our major product innovation over the past year, noting that CTERA appliances and endpoint clients are powered by a “caching engine (that) accelerates data synchronization and optimizes storage utilization.” Indeed, CTERA 6.0 has been well-received by global customers seeking to enable offices and users with an infinite capacity for and access to cloud-based files.
  2. Regulations impact customer choice. Businesses have felt the countdown to GDPR in the EU and beyond, and the impact of these regulations was considered by Gartner in the Magic Quadrant for CCP as well. Gartner examined vendors’ abilities to manage GDPR compliance as internal and external file sharing can hold significant consequences for enterprises. This year’s MQ focused more on how vendors are helping customers better control data and prevent privacy risks, no doubt a result of Gartner analysts fielding numerous client calls on the subject.
  1. CCPs are evolving. Emerging technologies such as AI, machine learning, and connected things are helping to transform current CCP solutions and offer new value to customers. Moreover, Gartner notes that CCPs will continue to grow, and force organizations to rethink traditional approaches to collaboration and content management.

As for our inclusion, Gartner noted that “CTERA gives users optimized access from their computers to files stored in the cloud – for users in main offices as well as in remote ones – which eliminates restrictions on desktop resources.”

What might be most rewarding of all was Gartner’s recognition of customers’ opinions. Gartner commented that CTERA’s “reference customers reported great satisfaction with support for IT governance, data security and protection, particularly in regulated industries…”  We read that as validation for our platform across enterprise and government organizations, a solution that meets the needs of highly distributed organizations and those with strict requirements for data privacy.

We know that our inclusion in this esteemed research is an excellent accomplishment for CTERA. We are constantly working to be the content collaboration platform of choice for global organizations with priorities on data privacy and data sovereignty. CTERA’s presence on Gartner’s Magic Quadrant for CCP helps confirm our position as a key player in a relevant and maturing marketplace.