Cloud Service Delivery Platform
CTERA Portal is a scalable cloud service delivery platform that enables the creation, delivery and management of cloud storage applications, including file sharing and sync, backup, and mobile collaboration. It connects to cloud storage infrastructure from multiple vendors, including EMC, HDS, IBM and AWS.
With a centralized management console for CTERA cloud storage gateways and end-point agents, CTERA Portal makes it possible to extend cloud services to remote sites and mobile users, and manage anywhere from tens to tens of thousands of connected appliances and end-point devices.
CTERA Portal can remotely manage anywhere from tens to tens of thousands of connected devices, including CTERA cloud storage gateways for remote sites and end-point agents for individual users and mobile workforce. It allows you to launch and manage the following applications from your cloud storage infrastructure:
- Continuous bi-directional synchronization between cloud folders, end-points and cloud gateways
- Collaboration using shared project workspaces with user controlled permissions, and email invitations for ad-hoc access
- Automated, bandwidth-optimized local & cloud backup with block-level de-duplication
- Selective file backup and "bare metal" disk-level backup
- Application-aware backup for Microsoft Exchange, SQL Server, Active Directory, SharePoint and Hyper-V.
- Remote access to files via standard browsers and CTERA Mobile app
Create and manage service plans and group-based templates, determine storage quota, licensing, service expiration dates, and manage dunning procedures. Easily integrate with Active Directory and LDAP for user authentication, as well as third party billing and monitoring systems.
Multi-Tenancy and Multi-Tier Management
CTERA Portal supports multi-tier management, making it possible to delegate aspects of service delivery to channel partners or departments using virtual instances of the CTERA portal that act as software blades sharing the same underlying infrastructure settings, but with complete isolation. Two types of "virtual portals" can be set up under a CTERA Portal Datacenter Edition installation:
- Reseller Portal: Allows resellers to create their own service plans, and manage their customers independently of the hosting cloud service provider that owns and manages the storage infrastructure. Also includes the option of private branding per reseller.
- Team Portal: Allows enterprise departments or individual businesses to manage their own storage services and provisioning. Includes the option to connect each Team Portal to a customer-defined authentication system (AD/LDAP) and collaborate in team workspaces.
Cloud Storage Back-End
CTERA Portal is interoperable with a variety of storage infrastructure providers, including public cloud services and object storage platforms from EMC, IBM, HDS, AWS and others. CTERA Portal eliminates storage vendor lock-in and allows you to load-balance between different back-end options, both private and public. For a list of supported storage vendors click here.
In Your Datacenter, or HostedCTERA Portal is available in both Datacenter and SaaS editions:
- Datacenter Edition: Installed in your datacenter, integrated with your object storage platform.
- SaaS Edition: Partner with one of our "Master MSP" partners and distributors who provide CTERA Portal as a cloud service. The SaaS edition it is the quickest way for resellers and MSPs to make a foray into managed cloud services, with an offering that can be up and running in hours, under their own brand, with no upfront investment.
The following table highlights the differences between the two deployment options:
|Storage Back-End||Hosted cloud service||Object storage|
|Service Plan Creation||Yes||Yes|
|User Account Management||Yes||Yes|
|WebDAV, REST API||Yes||Yes|
|System Requirements||Web browser||VMWare ESXi (64 bit)|
Flexible Service Plans
Create and manage your own service plans, controlling the types of services included, cloud storage provisioning, end-user self-registration, CTERA Agent licensing and more.
Centralized Management of Remote Appliances and End-Point Agents
A complete view of all CTERA Portal connected appliances and agents in a single console. Admins can view device status, account, template, version and other parameters. Sort, search and export supported.
CTERA Portal enables you to monitor in real-time all aspects of your cloud storage service, managed appliances and end-point agents, supporting Syslog for external monitoring.
Wizard-Driven Service Plan Provisioning
Control the services included in your offerings, including backup, remote access, cloud drive, sharing invitations, end-user self-registration, free trials and more.
Choice of Cloud & Object Storage Backends
CTERA Portal supports multiple object storage vendors and cloud storage services, allowing for both private and public cloud deployments. For a list of supported platforms and services click here.
Customized End-User Email Notifications
CTERA Portal administrators can completely customize when end-user email notifications are sent and their contents. Automated notifications can be triggered by events such as storage quota used, trial expiration, disconnected devices, and more.
Team Portals: Multi-Tier Management
Set up multiple team portals with storage quotas, delegating portal administration capabilities to departmental level and facilitating file sharing and collaboration.
Native Active Directory & LDAP Integration
CTERA Portal provides deep integration with Active Directory (including AD forests) and LDAP for user identity management and authentication. This allows rapid deployment based on existing user roles and access privileges while maintaining security policies.
User-Driven File Sharing and Collaboration Projects
Enable multi-user team collaboration with user-administered project teams. Read/write and time-limited access supported. Works seamlessly with CTERA's sync features and Mobile App.
Configurable Snapshot Retention Policy
A nested snapshot retention policy can be customized as part of cloud storage service plans, as well as on CTERA appliances when using the Next3 file system.
Vouchers for Pre-Paid Plans and Promotions
Create series of one-time use voucher codes for reseller pre-paid plans and special promotions.
End-User Portal User Interface
End-users can access their own portal account anytime, anywhere, connect devices and sign up for service plans and add-ons.
End-User File Manager
End-users can access their cloud drive and backup files using an online file manager, where they can download, restore and share files with one-off URLs via email.
Remote Firmware Upgrades
CTERA Portal makes it possible to automatically upgrade CTERA cloud storage gateway firmware, pushing upgrades to the appliances according to policies determined by the administrator.
CTERA Portal provides full control over cloud storage gateway configuration using templates. Once a change is made in the template appliances subscribed to that template are automatically reconfigured.
Extensive Event Logging
CTERA Portal allows administrators to log system, login/access, backup and synchronization events. Logs can be output to Syslog and integrated with 3rd party tools via Nagios.
Billing Systems Integration
CTERA Portal integrates with billing systems to make it easy for service providers to invoice and bill their customers for cloud storage services. A credit card gateway is also supported to facilitate credit card payment.
Multi-Tier: Reseller Portal
Service providers can set up multiple reseller portals, delegating control of all aspects of service delivery to reseller and MSP partners who can then offer cloud storage solutions based on the service provider's cloud storage infrastructure.