When we first started thinking about trend-setting products for 2023, it was hard to contemplate any technology other than generative AI as qualifying for “trend-setting.” Upon greater reflection, however, we concluded that generative AI is not the only technology that is driving trend-setting organizations. Trend-setting products, we decided, can refer to cutting-edge technologies, software, or platforms that pioneer new approaches to KM. Other forms of AI, natural language processing, machine learning, knowledge graphs, cloud computing, low- and no-code development platforms, solutions for remote and hybrid work, collaboration tools, and a host of diverse platforms define the trend-setting products and services for 2023.