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Managing File Services Has Never Been Easier

With CTERA’s built-in service orchestration capabilities, creating and managing diverse file services is a zero development, wizard-driven process. And with our ready-to-use connectors for popular automation systems, you can manage CTERA-based services as you do other cloud or “as-a-service” deployments within your organization.

Your Business Benefits
Centralized Management
Manage 100,000s of connected users and devices from a single console. Monitor usage, perform upgrades, and troubleshoot remotely.
Automation and Provisioning
Automate service provisioning, quota management, billing, alerts and more to keep administration overhead to a minimum.
Hierarchical Self-Service
Allow local admins and end-users to perform simple operations, improving user satisfaction and liberating system admins from mundane tasks.

Feature Highlights

Real-time monitoring
Monitor all aspects of service management and system operation from a single pane-of-glass console.
Customized end-user emails
Brand/customize system emails received by end-users, including service plan updates, backup failures, quota reached, and more.
Configurable email alerts
Get alerts on system events including disconnected devices, subscription renewals, storage quotas and more.
Admin role definitions
Define roles and assign privileges to full admins, read-only admins, support staff and other types of system users.
Template-based management
Change backup schedules, storage quotas, and other parameters for thousands of devices at once, using configuration templates.
Remote software/firmware upgrades
Manage version repository, upgrade CTERA client software and appliance firmware based on policy and scheduling preferences.
Dashboard and sortable list views
View system alerts and essential usage stats. Generate reports and sortable lists of users, devices, events and storage folders.
Automated billing integration
Automate back-office operations through 3rd-party integrations for billing, credit card payment and internal charge-back.
Service plan creation
Wizard-driven, flexible service plans that allow defining features, storage quotas, trial accounts and more.
Service catalog/app store integration
Enable end-users/customers to subscribe to CTERA-based apps and services in service catalogs or online app stores.

Cloud Automation Connectors

CTERA's native service orchestration capabilities are further extended with integrations for leading third-party billing, monitoring and cloud automation systems.

Odin APS 2.0
Carrier Cloud Platform
IT Management SW Suite
Cloud Service Automation
Server & Compliance
Heat
Puppet Enterprise
Tower
SaltStack Enterprise

Get Started with CTERA 7.0

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