Managing File Services Has Never Been Easier

With CTERA’s built-in service orchestration capabilities, creating and managing diverse file services is a zero development, wizard-driven process. And with our ready-to-use connectors for popular automation systems, you can manage CTERA-based services as you do other cloud or “as-a-service” deployments within your organization.

Your Business Benefits
  • Centralized Management

    Manage 100,000s of connected users and devices from a single console. Monitor usage, perform upgrades, and troubleshoot remotely.

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    Automation and Provisioning

    Automate service provisioning, quota management, billing, alerts and more to keep administration overhead to a minimum.

  • Hierarchical Self-Service

    Allow local admins and end-users to perform simple operations, improving user satisfaction and liberating system admins from mundane tasks.

Feature Highlights

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    Real-time monitoring
    Monitor all aspects of service management and system operation from a single pane-of-glass console.
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    Customized end-user emails
    Brand/customize system emails received by end-users, including service plan updates, backup failures, quota reached, and more.
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    Configurable email alerts
    Get alerts on system events including disconnected devices, subscription renewals, storage quotas and more.
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    Admin role definitions
    Define roles and assign privileges to full admins, read-only admins, support staff and other types of system users.
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    Template-based management
    Change backup schedules, storage quotas, and other parameters for thousands of devices at once, using configuration templates.
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    Remote software/firmware upgrades
    Manage version repository, upgrade CTERA client software and appliance firmware based on policy and scheduling preferences.
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    Dashboard and sortable list views
    View system alerts and essential usage stats. Generate reports and sortable lists of users, devices, events and storage folders.
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    Automated billing integration
    Automate back-office operations through 3rd-party integrations for billing, credit card payment and internal charge-back.
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    Service plan creation
    Wizard-driven, flexible service plans that allow defining features, storage quotas, trial accounts and more.
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    Service catalog/app store integration
    Enable end-users/customers to subscribe to CTERA-based apps and services in service catalogs or online app stores.

Cloud Automation Connectors

CTERA's native service orchestration capabilities are further extended with integrations for leading third-party billing, monitoring and cloud automation systems.

Odin APS 2.0

Carrier Cloud Platform

IT Management SW Suite

Cloud Service Automation

Server & Compliance

Heat

Puppet Enterprise

Tower

SaltStack Enterprise

CTERA enabled us to replace expensive tape backup, ensure SOX compliance and reduce TCO by 65%.

Antoine Boury, Head of Information Technology

CTERA 5.0 supports our vision of centrally managed, comprehensive and simple-to-use remote data services...

Matt McQuoid - Director of IT Operations

CTERA has enabled our IT team to transform its backup operation and become an internal service provider capable of delivering on-demand, cloud-based data protection services throughout the organization.

Joel Eagle - Senior Director Technology & Infrastructure

Data storage is exploding and we were getting to a point where we didn't know what or where our data was. With CTERA’s cloud solution now deployed in several global locations, we have the control we were looking for.

Armin Razavi - Head of Architecture Governance and Platforms