Global Administration > Managing Logs > Understanding CTERA Log Messages
Understanding CTERA Log Messages
In this section
Log Message Levels
CTERA products generate log messages upon various events. The log messages are divided into the severity levels.
Level
Required Response
Emergency
System is unusable.
Alert
Action must be taken immediately.
Critical
Critical condition. A situation such as storage nearing full capacity has occurred. Action should be taken as soon as possible.
Error
Error condition. Action must be taken as soon as possible.
Warning
Warning messages. An indication that an error may occur if action is not taken.
Notice
Normal but significant condition.
Info
Informational message.
Debug
Debug-level messages, useful for debugging and troubleshooting.
Common Log Attributes
The following attributes are commonly used in Log messages.
Attribute
Type
Description
action
Action
The action (portal logs only):
*Login
*Logout
*Create
*Download
*Preview
*Update
*Delete
*Rename
*Move
*Undelete
*Restore
*Copy
*Share
*Unshare
Action
ChangeAction
The action:
*added
*deleted
*modified
*formatted
*expanded
*disabled
*enabled
*Additionally for agents and edge filers:
*started
*login
*logout
*command
*post_command
*get_command
*set_command
*del_command
*put_command
CloudSyncDirection
String
The sync direction:
*In
*Out
GenericRC
String
The return code:
*Ok
*PermanentError
*TransientError
*Warning
*NotCompleted
id
Integer
The log ID number.
protocol
SessionSource
The protocol for the event:
*Administration
*Search
*FileManager
*CLI
*CIFS
*FTP
*NFS
*AFP
*Rsync
*BackupClient
*iSCSI
*CTTP
*webdav
*SsoAdministration
*Mobile
*WebBrowser
*TFTP (only for edge filers)
RAIDState
String
The RAID state:
*optimal
*scrubbing
*reshaping
*recovering
*degraded
*failed
RepliType
String
The replication type:
*Sync
*Files
*Disk-level
source
String
The entity that sent the event log.
sourceType
LogSourceType
The type of entity that sent the event log:
*all
*NAS
*CTERA Agent
This attribute is optional.
SyncMode
String
The sync mode:
*Backup
*Restore
*CloudSync
time
dateTime
The date and time at which the event occurred.
username
String
The administrator or user who triggered the event.
Log Message Topics
The log messages are divided in to topics. These topics enable you to understand the source of the message. For example, messages dealing with signing-in are included in the access topic and messages from a CTERA Agent are included in the agent topic.
Log messages are divided by one of the following topics:
*access
*accounting
*agent
*allTopics
*antivirus
*audit
*backup
*cloudsync
*files
*sync
*system
Log Message Examples
Example 1
Assume the following CTERA Portal log message is received:
info,Login,Portal,,2020-05-06T01:32:05,,CTTP,Administration,Client logged in to portal,172.21.1.15,,topic: access
The first word indicates that this is an info message, and the next two words indicate that it is related to logging into the portal.
UserLoggedInToPortal
Client logged in to portal
Optional: protocol (SessionSource)
Optional: clientAddr (String)
Optional: action (Action)
Optional: host (String) – deprecated
The attributes values are:
Message – Client logged in to portal
protocol (SessionSource) – CTTP
clientAddr (String) – 172.21.1.15
action (Action) – Login
The message is also timestamped (2020-05-06T01:32:05) with the type of message (topic: access).
Example 2
Assume the following CTERA Portal log message is received:
error,Login,Portal,,2020-05-06T13:10:00,,,CTTP,Client login to portal failed,,,failedPortal: portal.myportal.com reason: Login failed: Portal portal.myportal.com does not exist failedDevice: IT topic: access
The first word indicates that this is an error message, and the next two words indicate that it is related to logging into the portal.
UserLoggedInToPortalFailed
Client login to portal failed
Optional: clientAddr (String)
Optional: host (String) – deprecated
Optional: failedUser (String)
Optional: failedDevice (String)
Optional: failedPortal (String)
Optional: reason (String)
Optional: protocol (SessionSource)
Optional: action (Action)
The attribute values are:
Message – Client login to portal failed
clientAddr (String) – 172.21.1.15
failedDevice (String) – IT
failedPortal (String) – portal.myportal.com
reason – Login failed: Portal portal.myportal.com does not exist
protocol (SessionSource) – CTTP
action (Action) – Login
The optional field, failedUser (String), does not have a value.
The message is also timestamped (2020-05-06T13:10:00) with the type of message (topic: access).
Emergency Messages
Class
Message
Additional Attributes
ArrayFailed
RAID array has failed
name (String)
Alert Messages
Class
Message
Additional Attributes
AgentRepositoryNotReady
Agent software updates will not be performed
reason (String)
AgentSyncFailed
Agent did not complete a backup for a long time
name (String)
days (Integer)
ArrayDegraded
RAID array is running in degraded mode
name (String)
Optional: failedDisks (String)
ClocksOutOfSync
Device clock and Portal clock are out of sync. Cloud Drive synchronization disabled
localClock (dateTime)
portalClock (dateTime)
CloudBackupFailed
Cloud backup has not succeeded for a long time
LastSuccess (dateTime)
lastBackupError (String)
CloudConnectFailed
Connection to cloud services has not succeeded for a long time
serverName (String)
downSince (dateTime)
CloudSyncFailed
Cloud sync has not succeeded for a long time
—
DeviceClockOutOfSyncError
Device clock and portal clock are out of sync. Cloud Drive synchronization disabled
localClock (dateTime) portalClock (dateTime)
DiskFailedHealthTest
Disk has failed S.M.A.R.T health test
name (String)
model (String)
DiskFailedSMARTTest
Disk has failed S.M.A.R.T test
name (String)
model (String)
DiskNotCompatibleForRAID
Array contains a disk which is unsafe for RAID: SCT Error Recovery Control is unsupported
array (String)
disk (String)
FailedToStoreLog
Unable to store logs to log volume
—
SyncFailed
Synchronization task has not succeeded for a long time
name (String)
days (Integer)
SyncLinuxAddWatchFailed
Cloud Sync: Add directory watch failed
details (String)
SyncLinuxMaxUserWatchesExceeded
Exceeding the maximum amount of synchronized directories. Some local changes may not be synchronized
details (String)
ThrottlingWritesAlert
Throttling writes due to low space in cache volume.
details (String)
TooMuchDataAsAvaliableOffline
Too much data was marked as available offline. Please increase the cache size in settings
details (String)
TooMuchDataInNonEvictableFolders
Caching Gateway is in critical condition: Too much data in non-evictable folders. Please increase cache size or reduce size of pinned folders.
details (String)
UPSDeviceLowBattery
UPS device reported low battery
model (String)
UPSDeviceShutDown
UPS device reported low battery; Safely shutting down
model (String)
UserQuotaNearFull
User is near quota on volume
user (String)
volume (String)
usage (String)
UserQuotaOver
User is over quota on volume
user (String)
volume (String)
usage (String)
VolumeContainErrors
Consistency errors were detected in volume. Run the Volume Repair Wizard
volume (String)
VolumeFull
A storage volume is full
volume (String)
usage (String)
freeSpace (String)
Error Messages
Class
Message
Additional Attributes
AntivirusErrorLog
Error while scanning a file
Optional: logAction (String)
path (String)
fileName (String)
AppOperationFailed
Application operation failed
snapshot (String)
Optional: filename (String)
Optional: path (String)
resultCode (GenericRC)
resultMsg (String)
AttachFolderGroupFailed
Attempt to access folder with an invalid passphrase
Optional: action (Action)
AutoShareCreationFailed
Automatic share creation process failed
share (String)
reason (String)
BackupFailed
Backup completed with errors
syncMode (SyncMode)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
changedFiles (Integer)
changedSize (Integer
transferredFiles (Integer)
transferredSize (Integer)
Optional: snapshot (String)
BaseBackupFailed
Base backup failed
error (String)
BMTaskFailed
Disk-level backup failed
Name (String)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
transferredFiles (Integer)
transferredSize (Integer)
syncid (String)
syncMode (SyncMode)
Default value: Backup
syncType (RepliType)
Default value: Disk-level
CatalogDatabaseIsNotResponding
Catalog Database Is Not Responding
serverName (String)
CertificateFailed
No certificate is installed
—
CloudSyncFileTransferFailed
File transfer failed
backupFileStatus (BackupFileStatus)
Default value: Failed
direction (CloudSyncDirection)
Optional: folderID (Integer)
Optional: folderName (String)
filename (String)
Optional: path (String)
startTime (dateTime)
endTime (dateTime)
resultCode (GenericRC)
resultMsg (String)
totalBlocks (Integer)
transferedBlocks (Integer)
totalSize (Integer)
transferedSize (Integer)
Optional: folderOwner (String)
DBNotSaved
Failed to save the configuration file
—
DownloadFailed
Download failed
Optional: protocol (SessionSource)
Optional: clientAddr (String)
file (String)
Error
Error
details (String)
ErrorLog
Error Message
details (String)
FailedSendingAlertToAll
Failed sending alert. Check your configuration
—
FailedSendingAlertToRecipient
Failed sending alert to specified recipient
recipient (String)
FinishSeedingFailure
Seeding failed
errorMsg (String)
FSCKCompletedWithErrors
File system contains errors that were left unfixed
volume (String)
FSCKCompletedWithPersistentErrors
File system contains errors that could not be fixed
volume (String)
HomeDirReapplyFailed
Home directory reapply process failed
reason (String)
InvitationVerificationFailure
Invalid verification code entered
Optional: protocol (SessionSource)
Optional: clientAddr (String)
mode (String)
path (String)
Optional: email (String)
Optional: phone (String)
MountFailed
Failed mounting the volume. Try enabling snapshots or upgrading your firmware
Optional: volume (String)
fsType (String)
PostBackupFailed
Post-backup operation failed
operation (String)
error (String)
PreBackupFailed
Pre-backup operation failed
operation (String)
error (String)
ReplicationTaskFailed
Local backup failed
Name (String)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
transferredFiles (Integer)
transferredSize (Integer)
syncid (String)
syncMode (SyncMode)
Default value: Backup
syncType (RepliType)
Default value: Sync
RemoteAccessFailedLog
Remote access failed
deviceName (String)
errorMsg (String)
Optional: action (Action)
RequestFromDeviceFailed
Failed handling device request
device (String)
Optional: request (String)
Optional: cause (String)
SMTPServerProblem
SMTP server cannot be contacted
description (String)
StorageCommandFailed
Failed running storage command
command (String)
StreamingReplicationFailed
Streaming replication failed
error (String)
TooManyActiveCTTPsessions
User has too many active CTTP sessions
Optional: cause (String)
TooManyFailedLoginAttemps
Too many failed login attempts
Optional: clientAddr (String)
Optional: failedPortal (String)
Optional: protocol (SessionSource)
Optional: action (Action)
TooManyVerificationFailures
Too many verification failures – verification code revoked
Optional: protocol (SessionSource)
Optional: clientAddr (String)
mode (String)
path (String)
Optional: email (String)
Optional: phone (String)
UnplannedEvent
Unplanned event
details (String)
UserLoggedInToPortalFailed
Client login to portal failed
Optional: clientAddr (String)
Optional: host (String) – deprecated
Optional: failedUser (String)
Optional: failedDevice (String)
Optional: failedPortal (String)
Optional: reason (String)
Optional: protocol (SessionSource)
Optional: action (Action)
VSSWriterFailed
VSS writer error
mainError (String)
writer (String)
writerError (String)
XlogArchiveFailed
Xlog archive failed
error (String)
Warning Messages
Class
Message
Additional Attributes
ADConnLocalError
Active Directory connection failed: Domain join operation required
domain (String)
ADConnTransientError
Active Directory connection failed: Network error
domain (String)
AppOperationEndedWithWarnings
Application operation ended with warnings
snapshot (String)
Optional: filename (String)
Optional: path (String)
resultCode (GenericRC)
resultMsg (String)
AgentLoginFailed
Agent failed to log in
hostname (String)
Optional: protocol (SessionSource)
Optional: clientAddr (String)
BackupEndedWithWarnings
Backup completed with warnings
syncMode (SyncMode)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
changedFiles (Integer)
changedSize (Integer)
transferredFiles (Integer)
transferredSize (Integer)
snapshot (String)
BackupNoSnapshot
Backing up without creating a snapshot
reason (String)
BMTaskEndedWithErrors
Disk-level backup completed with errors
Name (String)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
transferredFiles (Integer)
transferredSize (Integer)
syncid (String)
syncMode (SyncMode)
Default value: Backup
syncType (RepliType)
Default value: Disk-level
CIFSConnDropped
SMB connection dropped
cause (String)
ConnectionToPortalFailed
Connection to portal failed
name (String)
Optional: ip (ipv4)
reason (String)
retry (Integer)
nextRetryDelay (Integer)
DeviceNotificationCacheIsFull
Cache is full but no files could be evicted
Details (String
DeviceUnlicensed
This device is unlicensed
reason (String)
DuplicateArrayName
Found a duplicate array name. Renaming the new array
oldName (String)
newName (String)
DuplicateVolumeName
Found a duplicate volume name. Renaming the new volume
oldName (String)
newName (String)
DupIPdetectedWarn
Duplicate IP address detected
Optional: MacAddress (String)
FileBlockedDueToSystemErrorLog
Access to file blocked due to system error
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
Optional: action (Action)
Optional: error (String)
FileBlockedByDLPLog
Access to sensitive file blocked by DLP
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
Optional: action (Action)
Optional: email (String)
FileRejectedLog
File rejected by Cloud Drive policy
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
Optional: action (Action)
FileSyncFailed
File synchronization failed
snapshot (String)
filename (String)
path (String)
resultCode (GenericRC)
resultMsg (String)
Optional: retry (String)
FileTransferFailed
File transfer failed
backupFileStatus (BackupFileStatus)
Default value: Failed
snapshot (String)
filename (String)
Optional: path (String)
startTime (dateTime)
endTime (dateTime)
resultCode (GenericRC)
resultMsg (String)
totalBlocks (Integer)
transferedBlocks (Integer)
totalSize (Integer)
transferedSize (Integer)
FinishSeedingPartially
Seeding only partially completed
skippedFiles (Integer)
FSCKCompletedFixed
File system contained errors, but they were fixed successfully
volume (String)
FSCKStopped
Repair stopped
volume (String)
cause (String)
FTPUserLoginFailedMaxSession
User failed to log in to FTP server: Too many active sessions
maxSessions (Integer)
HomeDirReapplyWarning
Error during home directory reapply process
details (String)
IgnoreVolumeWithDuplicateVolName
Ignoring volume with duplicate volume name
volumeName (String)
volumeType (String)
IllegalVolumeName
Found a volume with an invalid name. Renaming the volume
oldName (String)
newName (String)
ImportFailed
Import failed
—
KernelLog
Kernel Message
details (String)
LogVolumeNotReady
Log storage location is not available. Storing logs in memory
configuredVolume (String)
LowMemory
System is low on memory
—
MoreThanOnePartition
Detected a disk with more than one partition. Using only the first partition.
port (String)
MultipleConcurrentAdminSessionsDetected
Multiple concurrent sessions detected by an administrator
clientAddr (String)
action (Action)
hashedSessionID (String)
NetworkGenericError
Network Generic Error
Optional: arg (String)
NfsBadPath
Received NFS request for an invalid path
request (String)
host (String)
path (String)
NfsIllegalPort
Received NFS request on an invalid port
request (String)
host (String)
path (String)
port (String)
NfsNoEntry
Received NFS request for path that is not exported to NFS
request (String)
host (String)
path (String)
NfsNotExported
Received NFS request for path that is not exported to NFS
request (String)
host (String)
path (String)
NfsUnknownHost
Received NFS request from unauthorized client
request (String)
host (String)
path (String)
PermalinkExternalUserNoPermissionsLog
Access denied: external user does not have permission to access this resource
clientAddr (String)
path (String)
email (String)
action (Action)
QuarantinedLog
Infected file found
Optional: logAction (String)
path (String)
fileName (String)
Optional: macAddress (String)
Optional: threat (String)
Optional: threatAction (String)
RedundantPSUFailed
Redundant power supply is currently OFFLINE. Operating in single PSU mode
—
RemoveArrayElement
Removing a configuration field that is no longer required from the configuration file
type (String)
problem (String)
ReplicationTaskEndedWithErrors
Local Backup completed with errors
Name (String)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
transferredFiles (Integer)
transferredSize (Integer)
syncid (String)
syncMode (SyncMode)
Default value: Backup
syncType (RepliType)
Default value: Sync
ResetDB
Resetting the configuration to defaults
—
ResetField
Resetting the configuration field to defaults
field (String)
problem (String)
ResourceUsageEvent
Resource Usage Limit Exceeded
eventname (String)
description (String)
SendKeepAliveError
Send Keep-Alive alert
details (String)
SMARTAttributeThresholdExceeded
Disk has a SMART attribute which exceeded its threshold
diskName (String)
model (String)
attribute (String)
StreamingReplicationHighLag
Streaming replication is running with latency
error (String)
SyncListenerOverflow
Cloud Sync: Overflow in FS listener
details (String)
TooManyEmailForPermalinkLog
Access denied: Too many attempts to authenticate as external user; Client blocked
clientAddr (String)
attemptsAmount (Integer)
blockDuration (Integer)
action (Action)
TooManyFailedEmailForPermalinkLog
Access denied: Too many failed attempts to authenticate as external user; Client blocked
clientAddr (String)
attemptsAmount (Integer)
blockDuration (Integer)
action (Action)
TooManyFailedPermalinksLog
Access denied: Too many failed attempts to access permalink; Client blocked
clientAddr (String)
attemptsAmount (Integer)
blockDuration (Integer)
action (Action)
TooManyResendPermalinkPincodeAttemptsLog
Access denied: Too many attempts to request PIN code; Client blocked
clientAddr (String)
email (String)
attemptsAmount (Integer)
blockDuration (Integer)
action (Action)
TooManyWrongPermalinkPincodeAttemptsLog
Access denied: Too many failed attempts to provide PIN code; Client blocked
clientAddr (String)
email (String)
attemptsAmount (Integer)
blockDuration (Integer)
action (Action)
UnknownPermalinkLog
Access denied: Invalid permalink provided
clientAddr (String)
action (Action)
UploadRequestDenied
Upload request denied
Optional: protocol (SessionSource)
Optional: clientAddr (String)
file (String)
UPSDeviceOnBattery
UPS device running on battery
model (String)
UserLoggedInFailed
User failed to log in
Optional: protocol (SessionSource)
Optional: clientAddr (String)
VirusDetected
Virus detected
filename (String)
folder (String)
virusname (String)
Warning
Warning
details (String)
WarningLog
Warning Message
details (String)
WrongPermalinkPincodeLog
Permission denied: Attempt to access permalink with an invalid PIN code
clientAddr (String)
email (String)
action (Action)
Notice Messages
Class
Message
Additional Attributes
AgentConnected
Agent connected
hostname (String)
Optional: protocol (SessionSource)
Optional: clientAddr (String)
AgentDisconnected
Agent disconnected
hostname (String)
Optional: protocol (SessionSource)
Optional: clientAddr (String)
AgentStartedUp
Agent started up
—
AgentVersionChanged
Agent version changed
previous (String)
current (String)
ArrayStatusChanged
Array status changed
arrayName (String)
status (RAIDState)
AuditLog
Configuration Changed
Setting (String)
Action (ChangeAction)
Optional: Name (String)
BackupEnded
Backup completed successfully
syncMode (SyncMode)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
changedFiles (Integer)
changedSize (Integer
transferredFiles (Integer)
transferredSize (Integer)
snapshot (String)
BMTaskEnded
Disk-level backup completed
Name (String)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
transferredFiles (Integer)
transferredSize (Integer)
syncid (String)
syncMode (SyncMode)
Default value: Backup
syncType (RepliType)
Default value: Disk-level
CertificateUpdated
Device certificate was updated
SHA1Fingerprint (String)
ConnectedToPortal
Connected to portal
name (String)
ip (ipv4)
DeviceStartedUp
Device started up
—
DisconnectedFromPortal
Disconnected from portal
name (String)
ip (IPv4)
DiskPlugInLog
Disk plugged in
port (String)
DiskUnPlugLog
Disk unplugged
port (String)
FirmwareChanged
Firmware version changed
previous (String)
current (String)
ImportSucceeded
Import succeeded
—
NetworkConnected
Connected to network
port (String)
address (IPv4)
NetworkDisconnected
Disconnected from network
port (String)
duration (duration)
Notice
Notice
details (String)
NTPTimeUpdate
System time was updated by the NTP server
newTime (String)
oldTime (String)
RebootLog
Device restarted
—
ReplicationTaskEnded
Local Backup completed
Name (String)
startTime (dateTime)
executionMode (ExecutionMode)
resultCode (GenericRC)
resultMsg (String)
totalFiles (Integer)
totalSize (Integer)
transferredFiles (Integer)
transferredSize (Integer)
syncid (String)
syncMode (SyncMode)
Default value: Backup
syncType (RepliType)
Default value: Sync
ShutdownLog
Device shut down
—
SnapshotAuditLog
Snapshots changed
Setting (String)
Action (ChangeAction)
Optional: Name (String)
Optional: Volume (String)
Optional: Comment (String)
UserLoggedIn
User logged in
Optional: protocol (SessionSource)
Optional: clientAddr (String)
UserLoggedOut
User logged out
Optional: protocol (SessionSource)
Optional: clientAddr (String)
VirusDBUpdated
Virus definitions database updated
mainVer (String)
dailyVer (String)
Info Messages
Class
Message
Additional Attributes
AccountingLog
 
Optional: accountName (String)
ADConnOK
Connected to Active Directory domain
domain (String)
AppOperationSuccess
Application operation succeeded
snapshot (String)
Optional: filename (String)
Optional: path (String)
resultCode (GenericRC)
resultMsg (String)
ArraySyncFinish
Finished array syncing
Optional: Arr (String)
ArraySyncStart
Starting array syncing
Optional: Arr (String)
ClientActivatedInPortal
Client activated in portal
Optional: protocol (SessionSource)
Optional: clientAddr (String)
clientMac (String)
activationCode (String)
ClientActivatedInPortalFailed
Client failed activation in portal
Optional: protocol (SessionSource)
Optional: clientAddr (String)
clientMac (String)
activationCode (String)
ClientLoggedOutFromPortal
Client logged out of portal
Optional: protocol (SessionSource)
Optional: clientAddr (String)
Optional: action (Action)
Optional: host (String)
CloudDriveAccess
Cloud Drive Access
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
Optional: newPath (String)
Optional: version (String)
Optional: action (Action)
Optional: upn (String)
CloudDriveAccessFailOpen
Cloud Drive Access: DLP service is not available. Download allowed
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
Optional: newPath (String)
Optional: version (String)
Optional: action (Action)
Optional: upn (String)
CloudSyncFileTransferred
File transferred
backupFileStatus (BackupFileStatus)
Default value: Updated
direction (CloudSyncDirection)
Optional: folderID (Integer)
Optional: folderName (String)
filename (String)
Optional: path (String)
startTime (dateTime)
endTime (dateTime)
resultCode (GenericRC)
Optional: resultMsg (String)
totalBlocks (Integer)
transferedBlocks (Integer)
totalSize (Integer)
transferedSize (Integer)
Optional: folderOwner (String)
DeletedFromQuarantine
File deleted from quarantine
Optional: logAction (String)
Optional: path (String)
Optional: fileName (String)
Optional: threat (String)
DeviceRemoteWipeFinished
Remote wipe completed successfully
—
DeviceRemoteWipeInitiated
Remote wipe was initiated
—
DownloadedAgentFirmware
Downloaded new Agent version
type (String)
version (String)
DownloadCompleted
Download completed
Optional: protocol (SessionSource)
Optional: clientAddr (String)
file (String)
FileTransferred
File transferred
backupFileStatus (BackupFileStatus)
Default value: Updated
snapshot (String)
filename (String)
Optional: path (String)
startTime (dateTime)
endTime (dateTime)
resultCode (GenericRC)
Optional: resultMsg (String)
totalBlocks (Integer)
transferedBlocks (Integer)
totalSize (Integer)
transferedSize (Integer)
FinishSeeding
Seeding completed successfully
—
FSCKCompletedNoErrors
Repair completed successfully without errors
volume (String)
FSCKRecoveryCompleted
File system recovered after unclean shutdown
volume (String)
HomeDirReapplyEnded
Home directory reapply process completed
dirsProcessed (Integer)
errors (Integer)
IndexDeleted
Index deleted
Optional: Share (String)
Info
Info
details (String)
InfoLog
Informational Message
details (String)
InvitationAccess
User accessed invitation
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
mode (String)
Optional: email (String)
Optional: upn (String)
code (String)
action (Action)
InvitationToCollaborate
Shared by adding collaborators
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
action (Action)
actionBy (String)
Optional: action to (String)
NfsAuth
Received NFS request from authenticated client
request (String)
host (String)
path (String)
RedundantPSUOnline
Both power supplies are currently ONLINE. Operating in dual PSU mode
—
ReplicationFile
replication file
backupFileStatus (BackupFileStatus)
Default value: Updated
snapshot (String)
filename (String)
Optional: path (String)
resultCode (GenericRC)
Optional: resultMsg (String)
ResendInvitationToCollaborate
Collaboration invitation was resent
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
action (Action)
actionBy (String)
Optional: actionTo (String)
RestoredFromQuarantine
File restored from quarantine
Optional: logAction (String)
path (String)
Optional: fileName (String)
ShareResharedAsPublicLink
Reshared by creating public link
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
mode (String)
action (Action)
actionBy (String)
Optional: actionTo (String)
ShareResharedByAddingCollaborators
Reshared by adding collaborators
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
action (Action)
actionBy (String)
Optional: actionTo (String)
StartSeeding
Started seeding
—
UnshareFromUser
Unshared from user
Optional: protocol (SessionSource)
Optional: clientAddr (String)
path (String)
action (Action)
actionBy (String)
Optional: actionTo (String)
UPSDeviceAttached
UPS device attached
model (String)
UPSDeviceDetached
UPS device detached
model (String)
UPSDeviceOnACPower
UPS device running on AC power
model (String)
UserLoggedInToPortal
Client logged in to portal
Optional: protocol (SessionSource)
Optional: clientAddr (String)
Optional: action (Action)
Optional: host (String) – deprecated
UserParkedToPortal
Client connected to portal
Optional: protocol (SessionSource)
Optional: clientAddr (String)
Optional: host (String) – deprecated
Optional: action (Action)
VerifiedPermalinkPincodeLog
External user successfully authenticated by PIN code
clientAddr (String)
path (String)
email (String)
action (Action)
VerifiedPermalinkWithMachineTokenLog
External user successfully authenticated by providing machine token
clientAddr (String)
email (String)
action (Action)
VolumeTransferred
Volume transferred
snapshot (String)
filename (String)
volTotalSize (Integer)
transferred (Integer)
incremental (Integer)
resultCode (GenericRC)
Optional: resultMsg (String)
VoucherRedeemed
Voucher redeemed
voucherCode (String)
redeemer (String)
Debug Messages
Class
Message
Additional Attributes
AntivirusApprovedLog
File scanned and approved
Optional: logAction (String)
path (String)
fileName (String)
DebugLog
Debug Message
details (String)
DomainControllerConnFail
Failed connecting to a domain controller
domain (String)
Server (String
EvictorNotification
Cloud Cache
Status (String)
FailedVerifyPermalinkWithMachineTokenLog
Attempt to access permalink with an invalid or expired machine token. Asking user to authenticate
clientAddr (String)
email (String)
action (Action)
LogDropped
Log Dropped
Optional: Class (String)
Optional: Field (String)
NotScannedLog
File was not scanned
Optional: logAction (String)
path (String)
fileName (String)
RemoveField
Removing a deprecated configuration field from the configuration file
field (String)
ReplicationTaskStarted
Local Backup started
Name (String)
syncid (String)
syncMode (SyncMode)
Default value: Backup
syncType (RepliType)
Default value: Sync