Introduction to the CTERA Portal
Logging On To a CTERA Portal
Logging On To the CTERA Portal Using a PC File Manager
Mapping to the CTERA Portal Using WebDAV
Running the First Time Tutorial
Reviewing License Details
The CTERA Portal User Interface
CLOUD DRIVE
BACKUPS
DEVICES
Installing the CTERA Agent
Configure Your User Profile
Changing Your Personal Details
Changing the Interface Language
Changing Your Password
Working With Files in the CTERA Portal
Working With Folders and Files From the PC File Manager
Uploading Folders and Files to the CTERA Portal
Searching for Folders and Files
Copying, Moving and Other Actions You can Perform On Folders and Files
Creating a Folder
Viewing Files
Editing and Creating Files
Editing and Creating Files Using Microsoft Office Online
Editing Files Using CTERA Edit for Chrome
Leaving a Shared File or Folder
Recovering Deleted Files
Managing Previous Versions of Folders and Files
Managing a Previous Version of a Folder
Managing a Previous Version of a File
Files That Contain Malware
Sharing Files
Making Content Public
Collaborating on Files
Using CTERA Portal Permalinks
Requesting a Team Project Using Team Storage
Understanding Conflict Files
When Is a Conflict Generated
Managing Backed Up Devices
Passphrase Protecting Backups
Managing Your Backups
Viewing Backed Up Files
Restoring a Backup
Restoring a Previous Back Up
Running a Backup
Change a Device Backup's Passphrase
Managing Your Devices
Managing the Devices Connected to the CTERA Portal
Managing Shares
Managing a Device Synced to the CTERA Portal
Adding Devices to Your Account
Removing a Device from Your Account
Renaming a Device
Restarting a Device from Your Account
Downloading a Support Report For a Device
Wiping the Date From a Mobile Device
Working with the CTERA Portal from a mobile device
Signing in
iOS devices: Locations, Shortcuts, Home and Activity
On Android devices: Resetting a password
Signing out
Access the CTERA Mobile app after closing it
Setting the CTERA Mobile app Display
iOS devices: Dark and light display
Android devices: Dark and light display
Viewing and editing files
iOS only: Viewing and editing files in iOS Files app
Android only: Editing files
Folder and file functionality
Creating a folder
Searching for folders or files
Displaying information about a folder or file
Sharing a copy of a file with an external user
Making a file available offline
Inviting users or groups to collaborate on a folder or file
Leaving a shared folder
Creating a public link to share a folder or file
Managing versions
Renaming a folder or file
Copying or moving folders or files
Deleting folders and files
Uploading content
Android only: Sorting the displayed list
iOS only: Shortcuts
CTERA Mobile App Settings
Adding Additional Security to the CTERA Mobile App
Setting a Passcode
Configuring Biometric Authentication: Face or Touch ID
Managing Offline Access
Sending Logs
Android Devices: Managing Backups
Keyboard Shortcuts
CTERA Legal Information
Introduction to the CTERA Portal
CTERA Legal Information