About CTERA Agent
What is CTERA Agent?
CTERA Agent Modes
Comparing Gateway and Cloud Modes
How to Manage and Monitor a CTERA Agent
Setting Up CTERA Agent
Requirements
Download CTERA Agent
Installing the CTERA Agent
Working With macOS 10.14 (Mojave) and Higher
Setting Up the Mac for Multiuser Access to the CTERA Agent
Uninstalling the CTERA Agent
Managing the CTERA Agent From the Command Line
Cloud Mode: Connecting the Agent to a CTERA Portal
CTERA Agent Licensing in Cloud Mode
Connecting to CTERA Portal
Setting Up Connection Via a Web Proxy
Managing the Agent
Accessing Online Help
The CTERA Agent Settings Window
Accessing the CTERA Agent Settings Window
Configuring the CTERA Agent Language
Enabling and Disabling Remote Access
Specifying Icons and Notifications For Files Handled By the CTERA Agent
Syncing the Agent and the Portal Cloud Drive
Viewing Your Cloud Drive
Handling Simultaneous File Changes to Shared Files
What Files are Not Synced From the Portal?
Can Syncing Replace Backups
Managing the Cloud Drive Content
Adding Content to the Portal Cloud Drive
Understanding the Overlay Icons
Syncing Other Portal Folders
Controlling to Which Local Folder a Cloud Drive Folder Syncs
Excluding Folders
Throttling the Sync Throughput
Manually Managing Folder Syncing
Monitoring an Agent
Sharing Content
Collaborating on Files
Making Content Public
Understanding Conflicts When Sharing Files
When Is a Conflict Generated
Configuring Backups To The Cloud
Which Files Are Backed Up
Selecting Files to Back Up
Backup and Exclude Sets
Preparing a Backup Seeding Hard Drive
Managing Cloud Backup
Scheduling Cloud Backup
Restoring Files
What Restore Options Are Available?
Restoring Files and Folders from the Cloud Backup Control Panel
Canceling the Current Restore Process
Agent Logs
Viewing Logs
System Log
Cloud Backup Log
Cloud Sync Log
Access Log
Audit Logs
Clearing Logs
Exporting Logs
Configuring Log Settings
Troubleshooting Problems
Gateway Mode: Connecting the Agent to a CTERA Edge Filer (Gateway)
CTERA Agent Licensing in Gateway Mode
Connecting to the Gateway
Managing the Agent
The CTERA Agent Editor
Specifying Icons and Notifications For Files Handled By the CTERA Agent
Backing Up and Restoring Files
Backing Up Files
Restoring Files
Viewing Logs
Using Pre/post Backup Scripts
Using the CTERA Backup Scripts
Backing Up Oracle With CTERA Scripts
Setting Up the Backup
Back Up an Oracle Server
Back Up Multiple Oracle Servers
Managing CTERA Agents
Replacing an Existing Computer
Activating an Additional Computer
Setting Up Cloud Backup
Removing Devices From the End user Portal
Overlay Icons Used By a CTERA Agent
Tray Icon Overlay Icons
Backup Overlay Icons
Sync Overlay Icons
CTERA Legal Information
About CTERA Agent
CTERA Legal Information